RightNow Technologies (RNOW) is a leading provider of on-demand customer relationship management (CRM) software solutions designed to optimize customer service operations for businesses of all sizes.
Competition continues to increase with Oracle and SAP moving aggressively into the on-demand customer relationship management market. However, RightNow management also continues to expand the company’s product reach. We also expect margins to improve along with the growth of top line.
Demand for the company’s products remains strong despite the discontinuation of recurring revenues. Our long-term recommendation for RightNow is OUTPERFORM.Zacks Investment Research
