Full Story: http://www.davecarrollmusic.com/story… – Below is from the Youtube channel describing his experience flying United Airways. I love this story. For the simple reason that as a consumer it’s easy to feel helpless when you’re taken advantage; easy to just take it, complain, gripe, forget, and allow a business to get away with it. Without consumers all business will just wither away, recession or no recession. I hope that Dave’s story causes United much more in damages than it would had they just owned up to their mistake and replace his guitar.
In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at http://twitter.com/DaveCarroll . Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc.com.
