Man-oh-man, I forgot how long it takes to get back into the swing of life after spending three months out of one’s normal swing of life. On top of that, I still feel the effects of jet lag, which are tiredness, lack of focus, and crankiness. The first two are mainly my problem, but the last one spills over to the people I contact in my life. The most recent example is UPS. The whole reason this company exists is to deliver packages, which makes me think the company is darn good at, well, delivering packages. After all, it is UPS.
So, I get a phone message from UPS telling me it has two packages for me, but the driver can’t locate the street to deliver the packages. The voice on the phone gives me an 800 number to call, and that is it. So, I call that number, go through the now ridiculous, Saturday Night Live parody of a virtual voice directing me nowhere. I just start pushing zero to get her to shut up and get me to someone who is alive. It works, and I think this will be a snap. After all, it is UPS.
The gentleman who answers the phone can’t help me with the issue because I don’t have a tracking number. I lose it. I ask him, “What exactly is the problem with delivering the packages anyway? After all, you have my name, the address, the zip code. Why don’t you just deliver it?” He cannot answer that simple question, so I get snarky. “You know, there are these things called maps, and if those don’t work, try the latest craze for finding things – it is called GPS.”
He responds lamely that he cannot help me. I ask, “This is UPS, one of the two largest shippers of packages in the world, right? If so, how is it that you cannot find a major street in a major city, right here in California? Again, what exactly is the problem?” Although I never yelled, my tone of voice filled the phone with utter disbelief and absolute irritation with the idea that UPS cannot find an address to which they have delivered numerous packages over time. I hang up, and call back to get a different person. I go through the same idiotic virtual directory that has no choice for what I need, but I zero my way through that, and get a gal who actually thinks to call the local office near me (I did not have that number). She tells me I will get a call sometime today explaining the problem. So, now I wait.
I told you I was cranky, and that call sent me over the edge. I cannot wait to discuss this issue with the actual folks who are responsible for delivering the package. I cannot wait to hear the explanation for why they cannot find my address. I cannot wait to say my piece again if they take me by the nose and lead me in circles. Then again, maybe a nap will change my disposition. After all, I can claim jet lag as the reason for my irritation and crankiness. Then again, UPS needs to shoulder a large portion of blame for my aggressive behavior. Now that I think about it, they should shoulder all of it. Delivering packages is what they do, right?
Bank profits rose in the first quarter of 2012, reaching their highest quarterly levels since the second quarter of 2007.
The banking numbers released today are a mixed bag, as loan revenue dropped, which means they are making less loans. Nevertheless, the reason we all are in this mess today is that the banks ran out of money, essentially, and now they are getting it back. This can only be good.
Thanks for hearing me out on the UPS thing. I guess I just needed to vent …
Trade in the day; Invest in your life
